Bole Lemi Industrial Park

A cleaner, stronger industrial future for Ethiopia

Bole Lemi Industrial Park is driving sustainable industrial growth, creating jobs and opportunities for a brighter tomorrow.

6 milJobs created
315Companies
8 milRevenue generated
Report an issue

Submitting an issue is
quick and easy

Encountered a problem? We’re here to help! Please provide us with the details of your issue by clicking below. Our dedicated team will review it promptly to ensure a quick resolution. Your feedback helps us improve and deliver a better experience for everyone.

Report a problem
  • Simple processSubmit your issue in minutes
  • Tracked and reviewedWe’ll keep you updated
  • Better industrial parkYour feedback drives real change
Documents & downloads

Useful resources

Access important documents and guidelines related to the Bole Lemi Industrial Park.

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How to Submit a Maintenance RequestGuide · Report a problem Safety GuidelinesGuide · For tenants Tenant HandbookGuide · Portal, bills, letters
Community wiki

Your Knowledge Hub

Explore our community wiki for guides, best practices and useful information about the Bole Lemi Industrial Park.

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Park updates

News and blog

Short notes and longer stories from Bole Lemi Industrial Park.

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New stories will appear here once they are published.

Frequently asked questions

Find quick answers

Here are some of the most common questions about the issue reporting system.

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How do I submit a maintenance issue or request?

You can submit an issue by clicking the ‘Report a problem’ button at the top of this page or in the main navigation. You’ll need to log in to your account, describe your issue, select the responsible department, and submit. Our team will review and respond promptly.

How can I track the status of my submitted requests?

Log in to the portal and open your requests. Each one shows its current status and any updates from the responsible department.

What types of issues can I report through this system?

You can report issues related to Electrical systems, Mechanical equipment, Civil/structural matters, Plumbing/HVAC, Water Supply, Wastewater management, and other general maintenance concerns within the industrial park.

How long does it typically take to resolve an issue?

Response times depend on the priority and complexity of the issue. Critical issues are addressed within 24 hours. Standard maintenance requests are typically resolved within 3-5 business days. You'll receive notifications as your issue progresses.

Who do I contact for urgent or emergency issues?

For emergencies, please call our hotline at +251 118722266 directly. For non-emergency issues, please use the online submission system to ensure proper tracking and assignment to the appropriate team.